Privacy Policy

Your Privacy Matters to Us

At LTS Car Rental, we are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or rent a vehicle from us.

By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information:

Full name
Phone number
Email address
Driving license details
Passport or Emirates ID (for rental verification)
Payment information
Rental preferences and booking details
Website usage data (via cookies and analytics tools)

2. How We Use Your Information

Your information is used to:

Process and confirm bookings
Verify identity and driving eligibility
Communicate rental details and updates
Provide customer support
Improve our services and website performance
Send promotional offers (only if you subscribe)

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments are processed securely through trusted payment gateways. We do not store sensitive card details on our servers.

4. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Access to your data is limited to authorized personnel only.

5. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve user experience and understand visitor behavior.

You may disable cookies through your browser settings if you prefer.

6. Third-Party Services

We may use third-party services (such as payment providers or analytics tools) that have their own privacy policies. We encourage you to review their policies when applicable.

7. Your Rights

You have the right to:

Request access to your personal data
Request corrections or updates
Request deletion of your information (subject to legal obligations)

To exercise these rights, please contact us directly.

8. Policy Updates

LTS Car Rental reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Email: info@lts-car-rental.com
Phone: +971 52 237 5439